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Managed Technology Services

Your business IT partner, so you can get back to making money!

Your Total IT managed services provider

Whether you’re a small business or a large one, you know the value of reliable technology. Our solution is to provide your business with a proactive maintenance plan. Our professionals utilize best practices and technology to bring your business’ technology to a level of efficiency and reliability usually only enjoyed by large corporations with very costly in-house IT departments.

Our mission is to keep your technology investment running smoothly so you can focus on your business. We like to hear “It just works” from our clients, even though they have complex setups.

Proactive 24/7/365 Monitoring

Our IT services are designed to take care of all your IT needs, from your workstations to your servers to your printers and surveillance cameras. Our technicians utilize the very best enterprise software and experience to monitor and maintain your infrastructure 24/7/365. By proactively keeping the technology up-to-date, your business is able to run with minimal downtime.

Your Business Partner

At The John Galt Group, we are much more than IT providers. We work closely with your team to achieve goals and solutions. This goes far beyond technology. We specialize in listening to your business goals and helping design processes and procedures to help you get there.

Your staff will be able to contact our engineers from a secure web portal, or through email, phone, or text messaging. Once we are contacted by your staff, a support ticket will be created, and your staff will be able to see the progress of the work order. Reporting gives you the ability to see the state of your IT.

Flat-Rate IT

Most company’s IT suffers because the staff is discouraged from reporting issues. Imagine your staff being able to report IT issues without the concern of increased IT expenses. Over time, your business will save money with less downtime, and increased productivity because you can focus on what matters most to you: your business.

Do your IT expenses look like the chart above? We have the answer!

Our services will change your expenses to the chart below!

Services offered as part of our managed services:

 

Remote Maintenance and Monitoring
Endpoint Protection
Software Updates
Microsoft Office
Password Management

Content Filtering
Backup
Work Remotely
Network Security
Mobile Device Management

Email
Company Messaging
Compliance
Secure Internet Browsing

Remote Monitoring and Management

Using enterprise level software and best practices, our system will detect and fix issues before you notice them 24/7/365. Our system automatically detects issues, and attempts to remediate them. If further action is needed, our engineers will be notified of the issue. All of this happens behind the scenes, and completely transparent to our clients. It’s like having an IT engineer on location 24/7.

Software Updates

Every business has applications they rely on. Our systems keep an eye on your operating systems and third party applications, and keep them patched and up to date. We handle installing and keeping your software up to date, so your staff can spend their time on their actual work responsibilities.

Content Filtering

Our system offers the ability to block content and websites based on the needs of the business. By blocking access to certain parts of the internet, you will help maintain a safer work environment, with fewer distractions. In addition, blocking nefarious websites helps protect against malware and ransomware.

Work Remotely

Our services allow members of your staff to remotely access work computers and assets. Our team ensures the connection is secure (enterprise encryption), properly setup, and fast.

Email

Replace your office Gmail account with professional email addresses for each member of your staff. Our email offering includes enterprise level storage, security, and a beautiful interface your staff is most likely already accustomed to: Microsoft Outlook Online and Outlook installed on local computers. In addition, Microsoft Outlook for both iPhone and Android phones.

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Compliance

Our professionals will work with your team to analyze your business infrastructure for compliance with regulatory agencies and laws. We have extensive experience with HIPPA and FINRA regulations, among many others.

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Password Management

A common issue we see is companies create a spreadsheet of company logins and distribute them to employees. These passwords often are not secure, and former employees have these lists. In addition to these serious security issues, work flow is interrupted when a password is incorrect because one employee changed a password and failed to notify everyone else or update the spreadsheet. Our system is a secure cloud enclave that allows centralized password management, and quick login capability to everyone on your staff, without the passwords themselves being visible.

Telephones

Still using an old phone system from decades past that requires having traditional phone lines? Our advanced phone system gives you the ability to record calls, have a unified phone / fax number, and eliminating those expensive phone lines.

Endpoint Protection

Our managed services come with the very best in enterprise malware and anti-virus protection. We utilize a variety of tools usually outside the budget and technological know-how of small businesses. Our system protects against viruses, malware, and proactively looks for and stops ransomware before it takes over your business.

Microsoft Office

As part of our flat rate IT services, you no longer have to worry about purchasing Microsoft Office, and maintaining the proper licensing. In addition, to all the Microsoft Office applications (Word, Excel, Outlook, Powerpoint, etc.), each member of your staff will receive 1TB of online cloud storage for sharing documents.

Backup

One of the most costly IT mistakes a business can make is lack of backup. We help you determine what is crucial to your business, and then we setup both on-premise and cloud backup. We achieve reliable and secure backup by automating the entire process, and keeping it transparent to you, the end user.

Network Security

Even if you use the best anti-malware software available, nefarious bugs can still get into your organization. Often times malware gets past the very best scanners because it’s so new. The solution is to monitor network behavior patterns. Our setup includes a network and organization wide security platform that looks for behaviors of network activity, not just bad code. In addition, your users are protected even when they are outside the office.

Company Messaging

Ever wanted to provide your company with a system to communicate that’s faster than email? Our flat-rate IT includes company wide chat, with local applications on company computers, as well as the ability to have company chat on both iPhone and Android phones.

Secure Internet Usage

Safely use the internet from anywhere in the world. Our software creates an encrypted connection between your computer, tablet, or phone to servers around the world for fast, anonymous, and secure internet usage. This is vital when traveling or even domestically when on public WiFi.

Mobile Device Management

Manage expenses easily by getting detailed reports on internet usage for mobile devices provided to your staff. This helps reduce phone usage costs. In addition, securely and quick roll out applications and internet account settings to both company devices and BYOD phones and tablets. Finally, if a device is lost, our system has the ability to securely locate or wipe the device so your trade secrets are safe.

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Password Management

A common issue we see is companies create a spreadsheet of company logins and distribute them to employees. These passwords often are not secure, and former employees have these lists. In addition to these serious security issues, work flow is interrupted when a password is incorrect because one employee changed a password and failed to notify everyone else or update the spreadsheet. Our system is a secure cloud enclave that allows centralized password management, and quick login capability to everyone on your staff, without the passwords themselves being visible.

Contact Us Today For A Consultation

PHONE

(404) 666-6747

Email

info@johngaltgroup.com

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